Privacy policy

Who we are

This website is operated by BLF Communications Ltd, trading as Vaedra. We can be reached at hello@vaedra.co.uk. We are the data controller for personal data collected through this website.

What data we collect

We collect only what you send us. If you contact us at hello@vaedra.co.uk, we hold your name and email address for the purpose of responding to your enquiry. No other personal data is collected through this website.

This website does not use analytics software, tracking pixels, or advertising networks. We do not track your visit, record your browsing behaviour, or identify you as an individual visitor.

Cookies

This website does not set cookies for tracking or marketing purposes. Cloudflare, which provides content delivery and security infrastructure for this site, may set cookies as part of its standard security and performance operations. These are not used by us and are governed by Cloudflare's own privacy policy.

Third-party sharing

We do not sell, rent, or share your personal data with third parties, except where required by law.

How long we keep it

Enquiry correspondence is retained for as long as reasonably necessary to respond to and follow up on the enquiry. Once the matter is resolved and there is no ongoing business reason to retain it, it is deleted.

Your rights under UK GDPR

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to our processing of your data
• Request restriction of processing in certain circumstances

To exercise any of these rights, contact us at hello@vaedra.co.uk. We will respond within one month.

Complaints

If you believe we have handled your data incorrectly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.